Atelier Service
Guidance on bespoke tailoring, custom sizing, global delivery, and the long-term preservation of our signature luxury garments.
Sizing & Tailoring
How do I determine my correct size?
Do you offer custom tailoring?
Our garments are cut to standard European sizing. Please refer to our detailed sizing charts or contact our Atelier team for personalized measurements before ordering.
Yes. We offer bespoke alterations on our evening wear and abayas. Contact our private styling concierge to arrange an appointment at our physical atelier.
Shipping & Delivery
What are your global shipping options?
Can I track my shipment?
We provide insured express worldwide shipping. Delivery typically takes three to five business days, depending on your location and customs processing.
Once your order is dispatched, you will receive a confirmation email containing a secure tracking link to monitor your delivery in real-time.
Garment Care
How should I care for premium silks?
How do I care for delicate embroidery?
We recommend professional dry cleaning only. Store your garments in a breathable garment bag away from direct sunlight to preserve the fabric's natural lustre.
Intricate beadwork and embroidery should be handled with extreme care. Avoid contact with sharp jewelry and store flat to prevent stretching.
Still seeking guidance?
Our Atelier support team is available daily for private styling consultations, bespoke adjustments, and any operational inquiries.